Tessa Cross-Strap Sandals
Sole: Raised, cushioned platform · Fastening: Slip-on slide
Pick your next piece
Latest order shipped to VIC · 2 days ago
Order today → ships by Thu 24 Sep
Colour: Silver
- 30-day exchanges
- Secure checkout
Optional shipping protection $3.95 AUD — add it in the cart.
1,300+ visitors from across Australia this month
- Built for the whole day, not just the first hour.
Details & care
Details & care
Crossed straps over the top, a cushioned platform underneath. Height that never feels like a heel.
Why you'll love it
- Raised cushioned platform — Lift on a flat, even base, so there is nothing to wobble on
- Crossed straps — Hold across the widest part of the foot instead of one thin band
- Non-slip outsole — Confident footing on poolside tile and cobbles
- Slide entry — Step in and go, with no buckle to fasten
Details
- Toe — Open
- Straps — Crossed over the foot
- Sole — Raised, cushioned platform
- Outsole — Non-slip
- Fastening — Slip-on slide
Care
Wipe clean with a soft damp cloth and air dry away from direct heat. Rotate with another pair on long days — the footbed keeps its shape longer.
Size guide
Size guide
Size exchanges within 30 days — just email us first.
How to pick your size — take your usual Australian shoe size and read the EU or US equivalent from the table below.
Size conversion. Our shoes are labelled in Australian women’s sizes.
| AU | EU | US |
|---|---|---|
| 5 | 36 | 6 |
| 6 | 37 | 7 |
| 7 | 38 | 8 |
| 8 | 39 | 9 |
| 9 | 40 | 10 |
| 10 | 41 | 11 |
This style: Roomier is better in this style — take the larger of two sizes. AU sizes run one number below US — an AU 8 is a US 9 (EU 39). A wide forefoot is one more reason to take the larger size.
Between two sizes? Email us before you order — a real person will tell you which one to take. Full guide: Size guide (converts AU to UK, US and EU).
Delivery & returns
Delivery & returns
When will my order arrive?
We check and pack your order within 1–2 business days (Monday to Friday). Delivery takes 5–10 business days after dispatch, Australia-wide, with tracking. You'll get a tracking link by email as soon as your parcel leaves the warehouse.
How much does shipping cost?
Standard shipping is free Australia-wide on every order — no minimum. We ship within Australia only.
Can I exchange an item for a different size or colour?
Yes. Email support@sereinelabel.com within 30 days of delivery — or send us the same details through our return and exchange form — and we'll arrange an exchange for the same item in your preferred size or colour, subject to availability. You post the original back (return postage is paid by you). Once your return arrives and has been checked, we send your replacement within 1–2 business days. If your size or colour has sold out by then, we refund you instead.
How do refunds work?
Email us within 30 days of delivery — or use the same return and exchange form — and we'll confirm your return authorisation and the return address. Items need to be unworn, unwashed and in original condition with tags attached. There's no restocking fee. We refund your original payment method within 7 business days of your return arriving and being checked. On a change of mind the original shipping charge isn't refunded; if an item was faulty or incorrect, you get everything back. This sits on top of your rights under the Australian Consumer Law.
Full details: Shipping & Delivery · Returns & Exchanges · All FAQs
support@sereinelabel.com — a real person replies within 1 business day, Mon–Fri.
